It costs more to attract new customers than to retain the ones you have and ask them for referrals. Sadly, however, most businesses are too busy doing business to take the time to thank their customers and execute an effective customer retention campaign. That’s Gratitude can help with this!

We can show your small business how a direct mail marketing program can help you raise current customer satisfaction and grow your business at the same time. Birthday cards, holiday cards, reminders about upcoming appointments and service calls, and thank you notes after a major purchase can help you grow your business. We can create cards and stationery with your company’s name and logo, or purchase appropriate birthday, anniversary, sympathy and congratulatory cards for your use. We will work with you to manage your database and oversee a campaign for everyone of your clients. You don’t have to worry about remembering when to mail something or even what to say. We will work with you to create a series of messages that help convey your sentiments to your customers and let them know how grateful you are for their business. Then, we’ll handle the rest!

We will oversee all aspects of your mailing program, from card creation, to writing, to mailing, and even results tracking if you like. Just let us know what you hope to accomplish and who you wish to target. We’ll come back to you with a plan that fits your situation and your budget.

So, whether you are a small business or a home-based business, let us show you how to grow it using the most valuable resource you have—your existing customer base!

Get started. Call 443-921-8237 or send an e-mail to business@thatsgratitude.com today.